Pennsylvania’s primary election is in 2 weeks, which means many have already mailed in their ballots. Done.
What was the point of all the campaign fliers they received after they already voted?
Similarly, what is the point of leveraging access tools after a therapeutic alternative is already selected?
Adjust your timeline based on your customer’s timeline. It’s important.
And, voting is also important.
There is a human need for connection. In its absence, loneliness torments.
We dedicated the last hour to sharing screens and sharing documents.
How about dedicating the next five minutes to sharing a moment with one of them? A conversation about nothing in particular.
Yes, connections can be meaningful even in the digital office. We just have to be intentional.
Connections In the Digital Office Read More »
Stay put and let life unfold or bushwhack your way through an overgrown trail.
The latter might not be so unnerving after all, and quite rewarding.
‘By taking the first step, the next steps tend to reveal themselves.’ –Paige NeJame
Abstinence is not the answer, it only buys time.
We say ‘no’ to bias, but what are we saying ‘yes’ to?
The antonyms for bias are disinterest, impartiality, open-mindedness, justice, equity, tolerance, and acceptance.
Which one allows us to perform service that we’re proud of? Which one allows both us and our customers to move forward together?
The end of a melody is not its goal; the melody itself, fully expressed, is the goal.
A vibrant yet intimate melody is always being expressed, we’re just tone-deaf.
Each person is a melody. Listen to them. They’re vibrant yet intimate because they’re part of what’s vibrant yet intimate.
Seek out the melody. Where did you hear it? How did it make you feel? How can this experience be recreated?
The Melody That’s You Read More »
Mission determines direction and speed.
Are next year’s strategies founded on mission or something else?
If the trajectory is off by inches at launch, you can be off by miles in orbit.
Every organization has a mission. What’s yours?
What’s Your Mission? Read More »
How do you take out time for your professional development?
Consistent and persistent steps (however small) take us on big adventures.
‘People overestimate what they can do in one year and underestimate what they can do in 10 years’ -Bill Gates
Consistent and Persistent Read More »
Plasticity cedes ground to intractability when our work exists to bolster itself (efficient administration, accurate billing, liability coverage, stay within legal mandates, maximize profit, and minimize time).
It can hardly be counted on to hold customers within it, especially during times of crisis.
Intractability cedes ground to plasticity with a sense of wonder. How else can I be of service? Curiosity opens doors.
Everyone in market access should try to figure out a sliding puzzle.
It beholds important lessons on playing the long game: (1) accepting 5 steps back for the 10 steps forward, (2) allowing others to go first so you can get to where you need to, and (3) patience. These aren’t timid excuses but fierce insights.
Implicit bias can be solved by what’s universally available yet rarely used.
Acknowledgement and engagement.
Alas, looking into others is less terrifying than looking into the mirror.
Implicit Bias Solution Read More »
