What Are They Hearing?

Don’t just speak. Speak to be understood.

What you say is not nearly as important as what they hear.

Connections

True connection is frightening.

We’d much rather avoid rejection, promises, and engagement that might let us down (or we might let them down).

On the other hand, bravery to forge true connections is rewarded with richness and fortification.

Exploiting History

History is present but remains silent. It won’t rebut your interpretation of it. Then why not use it to fortify your efforts for unity, inclusion, and resilience?

There is a litany of so-called leaders waiting in line for a chance to exploit history to push their personal agendas, even if it’s at the cost of humanity.

Why are there so few who are willing to exploit history to elevate humanity, be it at the cost of themselves?

Angry Pachyderms

Youth bring with them fresh ideas as well contempt for the old.

Relentlessly seek ways to include the pachyderms in your herd.

Whenever possible, find ways to implement their ideas. When necessary, though, share with them your experience that supports why things are done like this around here.

Unity As a Strategy

A few days after snowfall, the only remaining white patches are the mounds.

Unity is a strategy for resilience.

Be Generous

Asserting rights is rooted in a desire to receive generosity.

Assuming responsibility is rooted in a desire to offer generosity.

At what point do we stop passing the responsibility and, come what may, own patient access?

This is not a question of work-life balance; this is a question of caring and feeling capable.

Find Answers

Confusion is a luxury which only those with a long runway can afford.

Drop the vitriol and self-doubt.

Find the answers that’ll clear the confusion so you can find inspiration to make something magical.

Feature Creep

It’s hard to come up with new ideas.

It’s even harder to let go of old ideas.

What do you need to leave behind to create space for the new? Care to stop caring about it.

Who Is It For?

Population health requires emphasizing the crowd at the cost of de-emphasizing individuals.

Patient engagement requires emphasizing individuals at the cost of de-emphasizing the crowd.

That’s why applying the same messages to both simply doesn’t work.

Face the Crowd

Being in survival mode requires being a face in the crowd.

Shifting to growth mode requires facing the crowd.