Your customers should be clear about what they’re going to get.
If they’re left confused, unengaged, or dubious, it’s probably because someone was sleeping on the job.
Say directly all that you can. Convey the rest with symbols and inferences.
Today’s impossible will one day become your warm-up.
Accept the challenge.
They may not know what you know.
They may not have the power that you have.
That’s why they’re counting on you to set them up for success.
Your Team Is Counting on You Read More »
We’re hooked on seeking out solutions that increase productivity.
In the race to productivity, don’t forget each other.
The simple act of giving attention to each other is a critical compound that yields productivity.
Attention and Productivity Read More »
How do you bite an elephant? One bite at a time.
Big Work in Small Bites Read More »
Shortcuts are deceiving.
Most of us choose the fake shortcuts over the real ones.
The fakes ones look interesting now but cut you short in the long run.
The real ones look like inconvenient detours now but pay off in the long run.
Real change happens with consistent persistence.
Drip. Drip. Drip.
Have the discipline to mind yesterday’s important while tending to today’s urgent.
You’re wasting your time by getting hung up on ‘___ as possible’ (as high…, as fast…, as small…).
You’d rather obsess about ‘___ enough’ (high…, fast…, small…).
Roger Bannister accomplished the impossible by creating a series of possible steps and meeting those milestones.
